Privacy Policy

Last updated: October 2025

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we use it.

1. Who we are

We are Exam Bytes Academy (referred to as “we”, “our”, or “us”), a UK-based education platform providing skill-building mini games and 11+ preparation tools for students.

2. What information we collect

• Name and email address – to identify your account and communicate with you.
• Game scores and progress data – to help you track your learning and improve your performance.
• Payment information – handled securely by our third-party payment provider (such as Stripe or Paddle). We do not store or have access to your full payment card details.

3. How we use your data

• Create and manage your account.
• Save your scores, progress, and achievements.
• Provide customer support if you need help.
• Improve our games and user experience.
• Send essential updates about your account or our services (you can unsubscribe from marketing messages at any time).

4. How long we keep your data

Your personal data will be automatically deleted after 90 days of inactivity or immediately upon your request to delete your account, in accordance with UK GDPR and the Data Protection Act 2018.

5. Who we share data with

We only share your information with trusted service providers who help us operate our platform (for example, hosting, analytics, and payment processing). All such providers are required to handle your data securely and in compliance with UK data protection laws.

6. Your rights

• Access the information we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for processing.
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

To exercise any of these rights, please contact us at data@exam-bytes.co.uk.

7. Children’s privacy

Our platform is designed for children aged 7–12, but accounts should be created or managed with parental consent. We do not knowingly collect information from children without a parent or guardian’s permission.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

Contact us

If you have any questions about this Privacy Policy, please email us at data@exam-bytes.co.uk.